Shipping policy

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Shipping PolicyEffective Date: April 3, 2026Apilloz LLC ships only to the contiguous United States (the 48 mainland states). We do not ship to Alaska, Hawaii, U.S. territories, or any international destinations.Free ShippingAll orders qualify for free standard shipping within the contiguous United States.Processing and Delivery Times
  • Orders are processed and shipped within 3 business days of order confirmation.
  • Delivery to the customer is expected within 7 business days from the date of shipment.
These are estimated times and may vary due to carrier delays, weather, or high order volume. We are not responsible for delays caused by shipping carriers.Shipping CarriersWe use reputable carriers such as USPS, UPS, or FedEx. Tracking information will be provided via email once your order ships.Order IssuesIf your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date with your order number and photos (if applicable). We will work with the carrier to resolve the issue.Risk of loss or damage to the products passes to you upon delivery to the carrier.Important Notes
  • We reserve the right to refuse or cancel any order if shipping to the requested address is not possible.
  • Free shipping applies only to standard ground service. Upgrades or expedited shipping are not currently offered.
For any shipping-related questions, please contact us at contact@apilloz.com (mailto:contact@apilloz.com).This policy is subject to our full Terms of Service and may be updated from time to time.